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Our Three Most Requested Services:
QuickBooks File
Conversion (File is too big and need a new one with detail balances and
transactions moved over?)
QuickBooks
System Integration (Spending time moving data electronically from one system
to another? Automate the process now!)
QuickBooks Consulting is a great way to get
the one-on-one assistance you and your clients need. The way we typically work
is either directly with the Accountant, Bookkeeper or Consultant, or, if they
prefer, we can work directly with their client. Some professionals prefer to
have us "behind the scenes" supporting them as they provide the service
directly to their client. Others prefer to just have us step in, deal with the
situation, and then step back out. 80% of our work is on an "as needed"
basis for both the professional and their client. The services we provide vary
based on client needs: some a straight consulting engagements (evaluating various
alternatives, clean up projects, or set up projects), but many fall into several
other categories such as technical support (our advantage is that we can discuss
accounting and business management issues that may effect how you choose to
use the software features themselves), regular checkups of the data file, detailed
file analysis, how to improve efficiency, internal control, and/or cash flow,
etc.
How we work together
We work very closely with clients from across the United States as well as
several international clients. By using the remote access feature available
with QuickBooks Premier: Accountant Edition, we are able to provide the same
level of service from our location, as we can when we visit a client location.
With this tool we simply send an e-mail to the client, they click on the link
and then join, once the client has connected to the session, the consultant
will request control. Once the client has granted the access, quickly and easily
we can both see the same screen. Either the consultant can "take control"
and the client can watch, or the client can "take control" and the
consultant can watch. This process used in conjunction with a telephone call
makes the experience just like being there. The only time this process does
not work well is if the client does not have high speed internet access and/or
does not have the ability to be on the telephone and on the internet at the
same time. If either is the case, we have several other technology alternatives
which work well depending on the situation. If a client requires an on-site
visit, there is a flat rate trip charge.
How to begin
To begin we suggest you complete the contact
us form with your contact information and a brief description of how we
can best help you. We will then contact you to confirm we can assist you with
your needs including which member of our team is the best match for you and
their qualifications. At that point, we will e-mail you an engagement letter
that confirms the services you have asked our firm to perform and the terms
under which we have agreed to do that work. Once we receive the signed engagement
letter and required retainer (typically 2 hours or 1/2 of the project estimate,
whichever is less) an appointment will be scheduled.
Recommendation
For new clients, we recommend that prior to beginning work together we are
contracted to perform a Diagnostic Analysis of the file. The reason for this
is two-fold: 1) It provides a great way to see what exactly is happening in
the file so our consulting time will be more efficient and more effective (including
discovering issues that may have been previously overlooked); and 2) The client
will receive a written report of the issues and related commentary custom for
their file. If there are issues, they now have a complete listing of what needs
to be addressed to provide to the bookkeeper, accountant, or anyone who will
be responsible for working on the file. This process provides piece of mind
for the client and the Accountant. There are two alternatives: one is QuickBooks
specific and the other looks at the business
as a whole.
Exception: Most of our clients come to us as
referrals from the accountant. If their accountant has provided the referral
for a specific situation, we will waive the analysis requirement.
On to the products...
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